Privacy Policy

Effective July 15, 2026

This Privacy Policy explains how Kryze collects, uses, and shares personal information when you visit kryzehealth.com, place an order, contact us, or otherwise use the store.

Information we collect

Depending on how you use the store, we may collect your name, contact details, billing and shipping addresses, order information, customer-service messages, device and browser information, IP address, cookie identifiers, and site activity.

Payment information is processed by Shopify and payment providers. Kryze does not directly store your complete card number.

How we use information

Process payments, orders, shipping, returns, and refunds.
Send transactional messages and answer support requests.
Operate, secure, troubleshoot, and improve the store.
Detect fraud and enforce our terms.
Comply with legal and accounting requirements.
Send marketing only where permitted and provide an unsubscribe option.

Service providers and sharing

We may share the information needed to run the store with Shopify, payment processors, fraud-prevention services, fulfillment partners, shipping carriers, email providers, customer-support tools, analytics providers, and advertising platforms that we choose to enable.

We may also disclose information when required by law, to protect the store or its customers, or as part of a business transaction. We do not exchange personal information for money. Some advertising and analytics activity may be considered a sale, sharing, or targeted advertising under certain U.S. state laws.

Cookies and similar technologies

The store uses cookies and similar technologies for essential storefront functions, preferences, security, measurement, and—when enabled—advertising. Browser settings can limit cookies, but blocking essential cookies may prevent parts of checkout or account features from working.

Your privacy choices

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to opt out of certain targeted advertising or sharing. Requests can be sent to support@kryzehealth.com. We may need to verify your identity before completing a request.

You can also visit Your Privacy Choices. Where required, Kryze will recognize a valid Global Privacy Control signal for the browser and device sending it.

Data retention

We retain information for as long as reasonably needed to fulfill orders, provide support, maintain business and tax records, prevent fraud, resolve disputes, and meet legal obligations. Retention periods vary by the type of information and why it was collected.

Security

We and our service providers use reasonable safeguards designed to protect personal information. No online system can guarantee complete security.

Children

Kryze products and the store are intended for adults. We do not knowingly collect personal information from children under 18. Contact us if you believe a child has submitted personal information.