Shipping Policy

Effective July 15, 2026 · Updated August 29, 2026

Kryze ships only to addresses in the contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.

Order processing

Orders are usually prepared within 2 business days after payment is confirmed. Weekends, holidays, address questions, or unusually high order volume may add time. You will receive a shipping confirmation when tracking is available.

Current free standard shipping promotion

Shipping method: USPS Ground Advantage.

While the current promotion is active, free standard shipping applies within our service area when the available standard rate is less than $11.00 and either of these conditions is met:

The cart includes a Kryze 7-Pack at its current $34.99 price. A 7-Pack is 7 cans and 105 pouches of one flavor; it is not a mixed-flavor pack.
Another eligible cart reaches a merchandise subtotal of $34.99 or more before shipping and taxes.

This promotion has no scheduled end date and remains active until we manually end it. If the promotion ends, regular free standard shipping resumes for eligible orders with a merchandise subtotal of $50 or more after discounts and before shipping and taxes.

Valid order or product discounts, including WELCOME5 when its customer requirements are met, can be combined with the current shipping promotion. Checkout applies the final eligible discounts and confirms the shipping charge before payment.

Delivery estimates

Transit is usually 3–7 business days after the order ships. Any delivery date shown at checkout or by the carrier is an estimate, not a guarantee. Weather, holidays, carrier disruptions, and regional conditions can cause delays after a package leaves our hands.

Address changes

Review the shipping address before placing your order. If something is wrong, email support@kryzehealth.com immediately with your order number and the correct address. We cannot guarantee a change after an order enters fulfillment.

Missing, delayed, or returned packages

If tracking has not moved for several business days or a package is marked delivered but cannot be found, check the delivery area and contact the carrier first. You can then contact us with the order number and tracking details so we can review the available options.

Additional shipping charges may apply when a package is returned because the customer supplied an incomplete or incorrect address, refused delivery, or did not collect the package.