Shipping Policy

Effective July 15, 2026 · Updated October 13, 2026

Kryze ships only to addresses in the contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.

Order processing

Orders are usually prepared within 2 business days after payment is confirmed. Weekends, holidays, address questions, or unusually high order volume may add time. You will receive a shipping confirmation when tracking is available.

Current free standard shipping promotion

Standard shipping method: USPS Ground Advantage.

While the current promotion is active, eligible orders with a merchandise subtotal of $33.99 or more before discounts receive free standard shipping within our service area when the available standard rate is $11.00 or less. Shipping and taxes do not count toward the minimum.

• The $34.99 7-Pack contains 7 cans and 105 pouches of one selected flavor.
• The $35.94 six-can mix at regular single-can prices contains 2 cans each of Fresh Mint, Citrus Mint and Green Apple Mint: 6 cans and 90 pouches in total.
• Other eligible carts that reach $33.99 before discounts also qualify.

Eligible first-order Kryze mystery offers of 3.5–9.9% can combine with this free-standard-shipping promotion. A qualifying cart retains free standard shipping even when that mystery offer brings the merchandise subtotal below $33.99. Other discounts and returning-customer offers follow their own eligibility and combination rules; checkout confirms the final discounts and shipping charge before payment.

This promotion has no scheduled end date and remains active until we manually end it. If the promotion ends, regular free standard shipping resumes for eligible orders with a merchandise subtotal of $50 or more after discounts and before shipping and taxes.

Express shipping inquiries

For express shipping, contact support@kryzehealth.com before placing your order so we can confirm the available arrangements and quote the cost. Our free-shipping promotion is for standard shipping; express arrangements may cost more and must be confirmed separately.

Standard delivery estimates

Transit is usually 3–7 business days after the order ships. Any delivery date shown at checkout or by the carrier is an estimate, not a guarantee. Weather, holidays, carrier disruptions, and regional conditions can cause delays after a package leaves our hands.

Address changes

Review the shipping address before placing your order. If something is wrong, email support@kryzehealth.com immediately with your order number and the correct address. We cannot guarantee a change after an order enters fulfillment.

Missing, delayed, or returned packages

If tracking has not moved for several business days or a package is marked delivered but cannot be found, check the delivery area and contact the carrier first. You can then contact us with the order number and tracking details so we can review the available options.

Additional shipping charges may apply when a package is returned because the customer supplied an incomplete or incorrect address, refused delivery, or did not collect the package.

Contact

Shipping and order questions: support@kryzehealth.com