Terms and Conditions

Effective July 15, 2026 · Updated October 14, 2026

These Terms and Conditions govern your use of kryzehealth.com and purchases made from Kryze. By using the site or placing an order, you agree to these terms.

Store and contact information

The store is operated by Kryze LLC under the Kryze brand. Order and product questions can be sent to support@kryzehealth.com. General business questions can be sent to contact@kryzehealth.com.

Eligibility and acceptable use

You may use the site only for lawful purposes. Do not interfere with its operation, attempt unauthorized access, submit false information, or copy site content for commercial use without permission.

Product information

Kryze sells sugar-free, nicotine-free caffeine pouches in Fresh Mint, Citrus Mint, and Green Apple Mint. We work to keep product descriptions, labels, images, ingredients, prices, and availability accurate. Packaging or artwork may change, but the product page and physical label available at the time of purchase control when details differ.

Read the label, directions, ingredients, and warnings before use. Caffeine affects people differently. Kryze products are not intended for children, people who are pregnant or nursing, or people who are sensitive to caffeine. Ask a qualified healthcare professional before use if you take medication or manage a health condition.

Orders

An order confirmation means we received the order; it does not guarantee acceptance. We may cancel or limit an order because of unavailable inventory, an obvious pricing or product error, suspected fraud, payment failure, an unsupported shipping address, or a violation of these terms. If we cancel a paid order, we will return the applicable amount to the original payment method.

Prices, discounts, and payment

Prices and promotions may change. The price shown at checkout when you place the order is the price that applies, except when there is an obvious technical or typographical error. You confirm that you are authorized to use the payment method submitted at checkout.

Shipping, returns, and refunds

We ship only to addresses in the contiguous United States and Washington, D.C. While the current promotion is active, eligible carts with a merchandise subtotal of $33.99 or more before discounts qualify for free standard shipping when the available standard rate is $11.00 or less. Shipping and taxes do not count toward the minimum. Qualifying carts retain free standard shipping with eligible 3.5–9.9% first-order Kryze mystery offers. The $34.99 7-Pack contains 7 cans and 105 pouches of one flavor; the $35.94 six-can mix at regular single-can prices contains 2 cans of each of our three flavors, 90 pouches in total. Other discounts and customer offers follow their own eligibility rules. When the promotion ends, the regular free-standard-shipping threshold is $50 after discounts and before shipping and taxes. Checkout confirms final eligibility and shipping charges; see our Shipping Policy for details.

For express shipping, contact support@kryzehealth.com before ordering to confirm arrangements and any additional cost. Standard shipping estimates and the free-standard-shipping promotion do not determine express delivery timing or cost.

If your first order is not right for you, including the flavor, contact us within 30 days of delivery. Unopened, sealed, unused items may also be considered for return within 30 days. Opened or used items are not accepted as routine returns; first-order flavor concerns and product issues are reviewed individually. Any return, replacement, or refund requires approval. Please report damaged or incorrect items as soon as possible, ideally within 7 days. See the Return & Refund Policy and contact customer care before mailing anything back.

Address accuracy

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays or additional costs caused by incorrect information supplied at checkout, although we will try to help when contacted before fulfillment.

Website content and intellectual property

Unless otherwise stated, the Kryze name, logo, product photography, graphics, writing, and site design are owned by or licensed to Kryze. You may not reproduce or use them commercially without written permission.

Third-party services

Shopify, payment providers, carriers, and other service providers help operate the store. Their services may be subject to separate terms and privacy practices. Links to third-party sites are provided for convenience; Kryze does not control their content or availability.

Health information disclaimer

Information on this site is for general product and shopping information. It is not medical advice, diagnosis, or treatment. No statement on the site is intended to diagnose, treat, cure, or prevent disease.

Liability

To the fullest extent allowed by applicable law, Kryze is not liable for indirect, incidental, special, or consequential losses arising from use of the site or products. Nothing in these terms limits rights or remedies that cannot legally be limited.